Heaps of Garbage Burning Openly in Delhi – How will Government Keep Delhi’s Air Clean?
To check air pollution in the national capital, Delhi government has directed its officials to crackdown on open burning of garbage, plastics and leaves. The government has made available a Delhi Pollution Control Committee (DPCC) WhatsApp helpline number — 9717593574– on which complaints about the burning of garbage, waste material and leaves can be sent. Even people can report garbage burning openly by calling this the above helpline number as per the facebook update dated 13-April-2015.
About an hour back I saw a facebook post by Achint Sharma who wrote an open letter to my favorite Chief Minister Shri. Arvind Kejriwal and our Esteemed Prime Minister Shri. Narendra Modi. In his open letter he challenged both of them to prove him wrong by taking quick action on the issue of garbage burning which he reported however instead of informing helpline number he posted it on facebook. On seeing this I couldn’t stop myself exploring the helpline number of Delhi Pollution Control Committee (DPCC) to report it however I came across a shocking truth which I thought of highlighting to every concerned who is worried like me about the increasing air pollution of Delhi.
Attempt 1: On calling the Helpline Number 9717593574 it gave me a voice message that “This mailbox is full please try again later.” Incase someone is calling the helpline beyond working hours the IVR Prompt should inform or educate us about other various option available to us to report the complaint instead of some wage irrelevant IVR Prompt like mail box is full.
Attempt 2: Failing to report the garbage burning issue to helpline I searched for more information and end up reading that people can even report the matter of garbage burning on whatsapp. I tried that too however the message didn’t got delivered. May be I messaged them beyond their working hour however I will be keeping a track of it tomorrow morning.
Attempt 3: Still trying to highlight the garbage burning problem to the competition authorities I started looking for more modes to report the issue. My search for information ended at this link where we can log online complaints related to Delhi Pollution Control Committee via Public Grievance Redressal Cell form. The drop-down list for Category of Unit as per Master plan of Delhi does not work. Since it’s a mandatory field you can not log a complaint.
Attempt 4: I gave another attempt and tried changing mandatory fields to log my complaint.
Finally all the 22 different fields of form were filled and I clicked on submit. To my surprise this attempt to log the complaint about garbage burning failed with below error.
Attempt 5: Giving up is not my way. I further searched for more information to log this complaint with Ministry of Environment on their website moef.gov.in and envfor.nic.in
However the both the Governments has been testing my patience all this while and this time as well it failed me with this error.
Attempt 6: I ended up writing this blog so that everyone can share it as much as possible so that it reaches the competent authorities and necessary action is taken to help citizens log complaints easily.
Below is the open letter by Achint Sharma:
Dear Arvind Kejriwal, Dear Narendra Modi,
Dear Aam Aadmi Party, Dear Bharatiya Janata Party (BJP)
Don’t know who to address, coz both you and your respective parties are capable of passing the blame to one another. So decided to address both you and your political parties.
Here’s the challenge. It’s for both of you actually. I am sure none of you will respond or act. But can you prove me wrong?
These pics are from Delhi‘s Mukarba Chowk Flyover (Near Haiderpur Metro Station).
Do you see the smoke billowing? Well, it’s from the garbage dumping ground which graces the visitors at Outer Ring Road and NH1.
To both of you wonderful gentlemen – how will either of your campaigns, to curb pollution or to clean India, ever work when this is the scene every single day.
The smoke is billowing non-stop. These pics were taken when I left for work at 8 am today. There is a pic was of 9 pm as well. Burning the garbage is an offence. And this happens every day.
The point is that the civic authorities have absolutely zero regard for our health or the environment. But when it comes to self-advertising, both of you are in a race to outrun each other.
On one hand you ask people to keep the city and surroundings clean, on the other hand, all that discarded rubbish is burnt by the civic authorities. So let’s see which one of you actually takes the responsibility to actually clear this mess, fine the ones responsible and ensure this is stopped ASAP.
Let’s see if you guys can prove me wrong when I say – You guys won’t do anything.
God bless, Godspeed.