Are Uber Cabs getting Uber-Pathetic? Shocking Incident Shatters Faith on Uber Cabs
Well, with smart apps ruling the scenario, getting a cab is no longer a hassle. Be it anywhere of the metropolitan or the other cities, hiring a Uber cab does require only a small tap from your end. But things are not as simple as they look to be and this time the group of cabs confirmed the faith.
A common buzz has always been there that Uber often indulges in charging extra expenses that often don’t match with the distances shown. However Nandini Chandra, a traveler from Delhi has a new experience to share about the poor experience she met with the cab services.
As per Nandini had booked an Uber cab from Lajpat Nagar @ 10:00 for her trip to Noida Sector 65. Though the arrival time as promised by the app was 5 minutes. However Nandini was called by the cab driver and informed that it would take around 15 to 20 minutes to reach her as his car was running out of CNG.
Helplessly, Nandini agreed to the request. However after sometime when she called the driver, he informed he was on his way and Nandini desperately tried to explain the directions as according to her, the app never shows her direction accurately. She was asked by the driver to come to the main road as promised by the driver he would be there within 2-3 mins.
When Nandini rechecked the Uber app, she was shocked to find that the trip had already been started. When she called the driver, he shamelessly confessed he was on his way to Kailash Nagar and only after dropping the existing passenger, he would be able to attend her trip. The most shocking part of the incident was she was charged 110 INR for the trip which she never had. Kudos to the app’s networking powers.
45 minutes had already passed and Nandini, left with no other option, had to board another cab with a surcharge of 1.8 times.
With these kinds of services coming down from apps of international status, no wonder public rides are much more convenient. Apart from frequent hang up issues and direction management hurdles, this is one more addition to the list of chaos that this popular app contributes to.